Client Service Specialist

📍 Location: Dhaka, Bangladesh (On-site)

💼 Employment Type: Full-Time

💰 Salary: Competitive, based on experience

About Nexoda

Nexoda is a digital innovation company helping businesses grow through web development, digital marketing, product design, MVP development, and more. We combine creativity, technology, and strategy to deliver measurable results for our clients.

Role Overview

We’re looking for a Client Service Specialist to be the bridge between our clients and our internal team. You’ll ensure smooth communication, timely delivery, and excellent client satisfaction.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients
• Understand client requirements and communicate them clearly to internal teams
• Monitor project progress and ensure timely delivery
• Address client queries, feedback, and issues promptly
• Build strong, long-term client relationships
• Assist in upselling or suggesting additional services when relevant

Requirements:

• Minimum 1 year of client-facing experience (agency or tech company preferred)
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and manage multiple clients/projects
• Proficiency in tools like Google Workspace, Trello, Slack, or similar
• Positive, proactive, and client-oriented attitude

Perks & Benefits:

• Work in a creative and supportive team
• Opportunity to grow and advance within the company
• Hands-on experience with digital projects across industries
• Festival bonuses and performance incentives

How to Apply:

Send your CV to career@nexoda.io with the subject line: “Client Service Specialist – Nexoda”